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Chargebee connector

SYNCHUB supercharges your Chargebee account by freeing your data for advanced reports and analysis. Start reporting today, using your favourite tools like PowerBI, Tableau or Microsoft Excel.

How it works

Get your Chargebee data into your favourite reporting tool in just two minutes and three easy steps.

1 2 3 Connect Chargebee to SyncHub

Securely connect your cloud software to SyncHub and we'll do the rest.

1 2 3 We sync your data automatically

SyncHub incrementally syncs your data and stages it in a managed data warehouse (yours, or we'll provide one for free). We check for changes so you don't have to.

1 2 3 Build your customized reports

Query and share your data using our built-in Insights platform, or use your own reporting tools like Excel, Tableau or Power BI.

What data do you need from Chargebee?

Our simple data structures make your reporting a breeze

 Business entity
 Coupon
 Credit note
 Currency
 Customer
 Invoice
 Item
 Item family
 Item price
 Order
 Payment source
 Subscription
 Transaction
 Unbilled charge
 Usage
 Coupon item constraint
 Coupon custom field
 Coupon item constraint criteria
 Coupon constraint
 Credit note e invoice
 Credit note line item
 Credit note discount
 Credit note line item discount
 Credit note line item tier
 Credit note tax
 Credit note line item tax
 Credit note linked refund
 Credit note allocation
 Credit note shipping address
 Credit note billing address
 Customer custom field
 Customer billing address
 Customer referral URL
 Customer contact
 Customer balance
 Customer entity identifier
 Customer tax providers field
 Invoice line item
 Invoice discount
 Invoice line item discount
 Invoice tax
 Invoice line item tax
 Invoice line item tier
 Invoice linked payment
 Invoice dunning attempt
 Invoice applied credit
 Invoice adjustment credit note
 Invoice issued credit note
 Invoice linked order
 Invoice note
 Invoice shipping address
 Statement descriptor
 Invoice billing address
 Invoice e invoice
 Item custom field
 Item applicable item
 Item bundle item
 Attached item
 Item family custom field
 Item price tier
 Item price tax providers field
 Order line item
 Order shipping address
 Order billing address
 Order line item tax
 Order line item discount
 Order line item linked credit note
 Order resent order
 Payment source card
 Payment source bank account
 Payment source billing address
 Payment source mandate
 Subscription custom field
 Subscription item
 Subscription item tier
 Subscription charged item
 Subscription coupon
 Subscription shipping address
 Subscription referral info
 Subscription contract term
 Subscription discount
 Transaction linked invoice
 Transaction linked credit note
 Transaction linked refund
 Transaction linked payment
 Transaction error details
 Unbilled charge tier
 Coupon item constraint item price
 Coupon item constraint criteria currency
 Coupon item constraint criteria item family
 Coupon item constraint criteria item price period
Explore the full Chargebee data model here

Frequently asked questions

With SyncHub, you can create any report you like. This is because (unlike other reporting tools) we give you access to your raw Chargebee data. If you don't already have a reporting tool, you can use our Insights platform or grab one of our recommended 3rd-party tools then use its standard Database Connector to connect to SyncHub and begin pulling down your data.
SyncHub can poll Chargebee as frequently as every five minutes, however this capability may be limited by the amount of data you have and/or the type of plan you have with Chargebee. The best way to find out is to simply grab a free trial of SyncHub, connect Chargebee, then see for yourself.
This is a great use case for SyncHub. Each account you connect to will be synced to the same database and stored in its own separate schema. This keeps each account in its own data silo, while allowing you to query across schemas to easily build reports across all your Chargebee accounts.
SyncHub will (E)xtract your raw data from Chargebee and (L)oad it into your normalized, relational data warehouse. You can then use our Insights platform to (T)ransform your data so that you can report on it easily, such as building monthly rollups or normalizing currencies.
There are many ways to query data from Chargebee - CSV exports, Native Reports, API access etc. But for all but the most trivial reports, you need a staging service like SyncHub to ensure performance and uptime. See our detailed breakdown here to understand where a tool like SyncHub fits into your analytics stack.
SyncHub steps in where out-of-the-box reporting solutions fall over. We don't presume to know the questions you have of your data, and thus we don't provide any reports. What we do give you is raw data - as pure as possible - so you can build the reports that you need for your business. Of course, if you need help, you're sure to find a helpful professional in our Services Store.
Yes! That's exactly what SyncHub was designed for. Just use the standard Database Connector from your reporting tool to connect to SyncHub and start bringing in your data.
No. SyncHub is a reporting tool and cannot reflect changes back to your cloud application.
We currently sync Business entity, Coupon, Credit note, Currency, Customer, Invoice, Item, Item family, Item price, Order, Payment source, Subscription, Transaction, Unbilled charge, Usage, Coupon item constraint, Coupon custom field, Coupon item constraint criteria, Coupon constraint, Credit note e invoice, Credit note line item, Credit note discount, Credit note line item discount, Credit note line item tier, Credit note tax, Credit note line item tax, Credit note linked refund, Credit note allocation, Credit note shipping address, Credit note billing address, Customer custom field, Customer billing address, Customer referral URL, Customer contact, Customer balance, Customer entity identifier, Customer tax providers field, Invoice line item, Invoice discount, Invoice line item discount, Invoice tax, Invoice line item tax, Invoice line item tier, Invoice linked payment, Invoice dunning attempt, Invoice applied credit, Invoice adjustment credit note, Invoice issued credit note, Invoice linked order, Invoice note, Invoice shipping address, Statement descriptor, Invoice billing address, Invoice e invoice, Item custom field, Item applicable item, Item bundle item, Attached item, Item family custom field, Item price tier, Item price tax providers field, Order line item, Order shipping address, Order billing address, Order line item tax, Order line item discount, Order line item linked credit note, Order resent order, Payment source card, Payment source bank account, Payment source billing address, Payment source mandate, Subscription custom field, Subscription item, Subscription item tier, Subscription charged item, Subscription coupon, Subscription shipping address, Subscription referral info, Subscription contract term, Subscription discount, Transaction linked invoice, Transaction linked credit note, Transaction linked refund, Transaction linked payment, Transaction error details, Unbilled charge tier, Coupon item constraint item price, Coupon item constraint criteria currency, Coupon item constraint criteria item family and Coupon item constraint criteria item price period (see our Data Model for full details). If there's something else you need just ask.
Your Chargebee data is stored in its own dedicated data warehouse, hosted in our Microsoft Azure Sydney Data Center. If you'd like it stored somewhere else (even your own servers), just enquire about our BYOD (bring-your-own-database) option.
Absolutely. Every customer gets their very own isolated data warehouse. Database credentials are salt-encrypted...multi-factor authentication can be activated for your account...we take security very seriously. You can read more about our security best practices here.
Because SyncHub is continuously syncing your Chargebee data to an offsite data store, you can also use our service to essentially maintain an up-to-date backup, in the event of a critical data failure or transfer to another system. With our BYOD (bring-your-own-database) option, you can even have this data stored directly into your own database. Select your pricing plan to backup on-demand as required, or have SyncHub automatically backup every day in the background for you.

About Chargebee

Visit the Chargebee website

Based in over 227 countries and territories globally, Chargebee’s unique Revenue Growth Management platform helps you acquire, grow, retain, and manage customers for your subscription based service.