Xero connector

Frequently asked questions

• How do I create advanced reports for Xero?
  With SyncHub, you can create any report you like. This is because (unlike other reporting tools) we give you access to your raw Xero data. If you don't already have a reporting tool, grab one of our recommended ones then use its standard Database Connector to connect to SyncHub and begin pulling down your data.
• How can I get a real-time feed of my Xero data?
  SyncHub can poll Xero as frequently as every five minutes, however this capability may be limited by the amount of data you have and/or the type of plan you have with Xero. The best way to find out is to simply grab a free trial of SyncHub, connect Xero, then see for yourself.
• How do I query and report on data from Xero?
  There are many ways to query data from Xero - CSV exports, Native Reports, API access etc. But for all but the most trivial reports, you need a staging service like SyncHub to ensure performance and uptime. See our detailed breakdown here to understand where a tool like SyncHub fits into your analytics stack.
• What reports does SyncHub offer?
  SyncHub steps in where out-of-the-box reporting solutions fall over. We don't presume to know the questions you need of your data, and thus we don't provide any reports. What we do give you is raw data - as pure as possible - so you can build the reports that you need for your business.
• Can I use SyncHub with my existing reporting tools and BI dashboards?
  Yes! That's exactly what SyncHub was designed for. Just use the standard Database Connector from your reporting tool to connect to SyncHub and start bringing in your data.
• Can I update Xero using SyncHub?
  No. SyncHub is a reporting tool and cannot reflect changes back to your cloud application.
• Precisely what data from Xero does SyncHub provide?
  We currently sync Accounts, Bank transaction, Bank transaction history, Bank transaction line item, Bank transfer, Bank transfer history, Budget, Budget account balance, Budget tracking category, Contact, Contact address, Contact history, Credit note, Credit note history, Credit note item, Employee, Expense claim, Invoice, Invoice history, Invoice item, Invoice item tracking category, Item history, Journal, Journal item, Journal item tracking category, Manual journal, Manual journal history, Manual journal line item, Manual journal line item tracking category, Organisations, Overpayment, Overpayment allocation, Overpayment history, Overpayment item, Payment history, Payments, Prepayment, Prepayment history, Prepayment item, Products & services, Purchase order, Purchase order history, Purchase order line item, Quote, Quote history, Quote item, Repeating invoice, Repeating invoice history, Repeating invoice item, Tax rates, Tracking category, Tracking category option and User (see our Data Model for full details). If there's something else you need just ask.
• Where does my data go?
  Your Xero data is stored in its own dedicated data warehouse, hosted in our Microsoft Azure Sydney Data Center. If you'd like it stored somewhere else (even your own servers), just enquire about our BYOD (bring-your-own-database) option.
• Is my data secure?
  Absolutely. Every customer gets their very own isolated data warehouse. Database credentials are salt-encrypted...multi-factor authentication can be activated for your account...we take security very seriously.