Our new Chargebee connector for Slack brings your data to your favourite collaboration platform

See how we can supercharge your collaboration and workflows by bring your Chargebee data to your fingertips.

Ben Liebert Developer & Data Specialist LinkedIn

Ever been in Slack and needed the latest report from Chargebee? What about a simple breakdown of your Subscription data? SYNCHUB makes this possible with our new Chargebee connector for Slack. In this post I'll show how you're just a few mouse-clicks away from conversing directly with your Chargebee data from directly within Slack.

Connecting your Chargebee account

To get started, just connect your Chargebee data to your SYNCHUB data warehouse - you may use your own database, or we will provide one to you for free.

Connect Slack

Once your data is downloading, you need to authorize your Slack account to read from it. Visit your User menu within SYNCHUB, select the Slack Settings, then follow the instructions to connect.

Our integration supports two use cases for Slack:

  1. A chatbot, letting you converse directly with your Chargebee data; and
  2. A notification channel for messages from SYNCHUB

When you connect, you'll be asked to provide the channel - I'll show you later how this is used.

Querying your Chargebee data from within Slack

After the authorization, you'll notice a new App available in Slack, which offers up a chat window with a direct line to your data:

SyncHub
Chat
History
About
SyncHub APP

Ever been in Slack and need the latest company financials? Project status? Last week's timesheets? SyncHub makes this possible. Connect the cloud services that drive your business (like Hubspot, Xero, monday.com and 70+ more) then converse directly with your data, without leaving Slack.

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And now, it's just like the AI Assistant you know and love from SYNCHUB. Ask any questions you like and Slack will return the answer. Let's try a question by requesting our latest Subscription data:

SyncHub
Chat
History
About
SyncHub APP

Ever been in Slack and need the latest company financials? Project status? Last week's timesheets? SyncHub makes this possible. Connect the cloud services that drive your business (like Hubspot, Xero, monday.com and 70+ more) then converse directly with your data, without leaving Slack.

Ben Just now
Did we get any new Subscription data from Chargebee recently? Give me the last few records.
SyncHub APP Just now
Your Subscription data was last synced on April 20. Here are the new records:
ID CurrencyCode Status WhenCreatedAt CancelReason PlanAmountInDecimal
sub_ABC12345 USD active 2024-03-01 10:30:00 NULL 408.27
sub_XYZ67890 EUR paused 2024-02-15 09:00:00 not_paid 58.97
sub_PQR54321 AUD cancelled 2024-01-20 15:45:00 NULL 469.03
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Receiving SYNCHUB notifications within Slack

SYNCHUB runs continuously in the background, monitoring your Chargebee data and syncing changes where necessary. On occasion, this means that we need to notify you - for example, if your data connection becomes unavailable. To enable these notifications in Slack, go back to your Slack Settings, and toggle the notification option:

Now, any notifications that you would usually receive via email are also sent to the Slack channel you specified earlier:

# synchub-notifications
Messages
SyncHub APP Just now
Your Chargebee connector has been unable to sync to your database for the last hour. Please check your database settings.
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SYNCHUB brings your Chargebee data to you. Not the other way around.

You're already dealing with dozens of open tabs and apps on your computer, so let SYNCHUB remove some of the complexity by bring your reporting and business data to the place your team hangs out all day - Slack.

Happy reporting, everybody.