Pricing

SyncHub offers a range of plans to address all different businesses and reporting requirements.

Starter $79/mthFor smaller operators or one-off consultancy jobs
Business $389/mthFor companies using multiple cloud services
Monthly $500/mthPerfect for monthly reports
Weekly $1,000/mthFor data that's a little more regular
Daily $2,000/mthData fresh to you every morning
Realtime $4,000/mthData when you need it
Included connections *
One
6
50
50
50
50
Additional connections ($/month) *
$65
$65
$10
$20
$40
$80
Sync frequency ***
Daily
Real-time
4-weekly
Weekly
Daily
Real-time
Capacity **
1m items
5m items
10m items
10m items
10m items
10m items
On-demand syncManually trigger a sync, to get your data up-to-date when you need - regardless of the Sync Frequency*** settings of your plan
Managed databaseWe'll provide you with your own standalone, managed data warehouse (Microsoft SQL Azure). We'll manage the data & hosting, so you can concentrate on the reports
Priority supportEverybody gets premium support, regardless of plan
Smart retriesIf your cloud service goes down, we'll wait for it to come back online then pick up where we left off
API explorerUnderstand precisely how your data is coming down, by querying your cloud service directly read more...
Deletion managementMany cloud services incorrectly broadcast item deletions. Don't worry - we'll take care of it for you read more...
Run management & loggingDetailed logs about when and how your data is coming down read more...
Period segmentationPrioritize periods of data without disrupting the overall sync read more...
Multiple usersAllow multiple people in your team to connect and analyze data
BYO Data warehouseSyncHub can store your data in your own database read more...

* API connections

What on earth is an API connection?! Well, it represents a single account with your cloud service provider. On a technical level, it is the unique "key" or authorization that is required for SyncHub to connect to your cloud service. For example:

  • A business with one Wrike account and two users would need one connection
  • If the business grew to 200 users, it would still only need one connection
  • If the business then took on Xero for their billing, they'd need a second connection from SyncHub
Another example:
  • A cafe running Lightspeed POS would need one connection
  • If the cafe expanded to a second location, they would still only need one connection (because Lightspeed POS allows multiple sites/account)
  • If the cafe was franchised to six different owners, then each owner would likely have their own Lightspeed POS account and thus you would need six connections with SyncHub

If you're not sure how many connections you need - just sign up and find out. That's what free trials are for, after all :)

Adn you may buy additional connectors if you need them - regardless of what plan you are on.

** Capacity

We understand that database size is difficult to immediately understand. It depends on a variety of factors like the number of stores you have and the frequency of sales.

So for simplicity, we price based on the number of items that are synced. An item may be a customer, an invoice or an inventory level.

How many items are in your cloud service? Well, that is impossible for either of us to tell at this point. But to give you an example based on existing customers:

  • A franchise operating half a dozen cafes generates just over 3m items in four years
  • A boutique retailer selling just ten items a day would accumulate approximately 3,600 items/year. If they sell 50 different products, each with three variants (colour, size etc), then you're looking at an extra 150 items

We reckon our plans include enough capacity for your average business to report over a few years. If you need more, it's just an additional US$200/mth for each additional 5m records.

*** Real-time sync

We asterisked this because while there is no limit from our end, your cloud service provider may place limitations which we have to adhere to.

**** Custom connectors

Use our SyncHub engine to connect your own data sources, or a third-party cloud service. Find out more here.