Zendesk data. Straight to SQL Azure. Easy.

Our connector streams your Zendesk data to SQL Azure, so you can query it to your heart's content

How SYNCHUB works

Get your Zendesk data into SQL Azure in just two minutes and three easy steps.

1 2 3 Connect Zendesk to SyncHub

Securely connect Zendesk, as well as over 70+ cloud services that your business runs on.

1 2 3 We sync your data automatically

SyncHub incrementally syncs your data and stages it in your SQL Azure database. We check for changes so you don't have to.

1 2 3 The rest, is up to you

Connect directly to your SQL Azure database from your software application or reporting tool and use your Zendesk data as required.

Features

AI, meet Zendesk

In addition to direct SQL Azure access, you can also use our Universal MCP Connector to interact with your Zendesk data.

Highly secure

Whether its data-separation, IP-whitelisting, encryption or multi-factor authentication - we consider security first & foremost in every decision we make. Your Zendesk data is safe with us.

Read our security overview to find out how.

Ingest other ad-hoc or custom data

Is your company still running on spreadsheets? Our Flexi Tables let you import and arbitrary data you like and use it right alongside your Zendesk models.

Sync all your historical data

SYNCHUB doesn’t just sync your latest data from Zendesk. It also goes back and collects all your historical data too. In fact, from your dashboard you can select exactly how far back SYNCHUB will go for each data table.

Flexible pricing model

Our Flexible Pricing Model lets you start small and scale as you need to, paying only for the features you're actually using.

More than just SQL Azure

Stop managing multiple data connectors. SYNCHUB's flexible architecture provides access to your Zendesk data from multiple data tools.

Frequently asked questions

We've documented the Zendesk Data Model here. Use this to browse the tables, columns and foreign keys we create in your data warehouse.

We strive to centralize all the data that your business runs on, because with data consolidation comes additional benefits like reduced costs, ease-of-management, a central security model and - of course - data queries across your entire business.

If you have data outside of our supported services, please let us know here. And of course, you can always fall back on our Flexi Tables for arbitrary or ad-hoc datasets.

No, SyncHub is read-only by design. Your data is synced one-way from Zendesk, and cannot be synced back.

Extracting and structuring data from Zendesk is hard, and consumes valuable time & ongoing effort that could be spent using that data.

SyncHub is able to do this because our developers have spent hundreds of hours manually curating and mapping API endpoints from Zendesk to a proper relational database structure - so you don't have to.

SyncHub's Universal MCP Connector and AI Assistant wrap your Zendesk data in semantic models which help your AI better understand your data and thereby provide more accurate and more efficient responses.

These semantic models are a combination of your own contributions & annotations, as well as our own curation of the Zendesk Data Model - manually built over 100s of hours by our software developers as part of our connection development process.

This differs from SQL Azure, whose semantic models are built automatically without regard for nuance of variance between data models.

See what other SYNCHUB customers have to say on Google Business

What makes SyncHub stand out is not only the product, but the team behind it. They are responsive, knowledgeable, and genuinely focused on helping us to achieve practical business outcomes.
I love synchub, being able to pull data into one platform has allowed us to build out Business Intelligence we couldn't have done before
SyncHub has been an absolute game-changer for me. I took on a project that was well outside my comfort zone, and finding SyncHub was honestly one of the best things that could have happened
See for yourself...

About Zendesk

Visit the Zendesk website

Zendesk is a customer service, support, and engagement platform with ticketing and helpdesk features for handling customer conversations at scale.

That is where SyncHub comes in, bringing your support activity into reporting tools, a database, or an AI assistant so you can see service performance alongside everything else.

About SQL Azure

Visit the SQL Azure website

SQL Azure is Microsoft's cloud-based database-as-a-service offering, hosted on the Azure platform.

SQL Azure offers a wealth of developer-friendly features, such as security and elastic pools - and at a price point that scales with your business.