Our MCP connector for Zendesk brings your data to your fingertips

No coding required - just plug-n-play and you could be chatting to Zendesk just minutes from now

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Hi, how can I help with Zendesk? What is Larry's average response time for new tickets/issues? Larry typically responds to new tickets within 1-2 hours, up from a few months earlier
Check each week and send him an email if his average time reaches 2 hours Sure, I'll send Larry an email each Friday with a summary and friendly reminder

Don't come to us for data...we'll bring it to you!

Have you ever been chatting to your AI and found yourself copy/pasting reference data like financials or timesheets? Or perhaps you'd like to use AI for business analysis or just to bounce some new product ideas off?

Quality AI needs quality data, and SYNCHUB's MCP server bridges this gap. Our plug-n-play connector lets you converse with your business data from within the AI chatbots you know and use already.

Why our MCP server is better than theirs

Context is king

Most Zendesk MCP servers provide only a finite list of disconnected endpoints. This isolation means that your MCP client has to make multiple round-trips to the server in order to satisfy anything but the most rudimentary of queries.

SyncHub is different. Our MCP server can accept your natural language question and return a dataset that crosses multiple endpoints (or even multiple cloud services - we support 70+ connectors in addition to Zendesk).

Read more on our blog.

Reduce your token usage

Our proprietary SQL-generation engine ensures we only return the data that your AI model needs.

Not only does this make your conversations quicker, it greatly reduces your token usage and associated costs.

Comprehensive data model

Our Zendesk model consists of 49 endpoints, ensuring we can answer all aspects of your business.

View our full data model here.

How it works

Connect your AI models and chatbots to your cloud service in just two minutes and three easy steps.

1 2 3 Securely connect connect Zendesk to SyncHub

SyncHub runs in the background, extracting real-time data from your cloud services and complementing it with our advanced data models

1 2 3 We'll wrap it in an MCP server

Use your existing MCP-compatible clients to connect to our server

1 2 3 Now, start chatting with Zendesk

SyncHub brings your Zendesk data right into the context of your AI conversations. No more CSV exports. No more copy/paste. Just good data.

Chat with Zendesk, using natural language

Our MCP server lets you chat with Zendesk as if it were a real human - no BI or SQL skills required!

The future of AI is data

AI needs constant access to real-time data, which can take hours or even days to extract from Zendesk directly.

By running in the background and incrementally syncing your data into an AI-optimized database*, SyncHub gets the data to your AI models, ready before they need it.

* We provide a database for free, or you can provide your own

No nerds required

Building an MCP server is hard, so we've done it for you. Our simple instructions let you connect your data in just a few minutes without requiring any technical knowledge.

Integrate Zendesk across your entire business

Your business relies on more than just Zendesk.

SyncHub offers connectors to 70+ other cloud services, and our MCP server brings them together into a single cohesive picture.

Why SyncHub?

We are experts in data extraction

SYNCHUB has spent years extracting billions of records across tens of thousands of API endpoints, empowering data professionals to supercharge their workflows and reporting.

Our data models are curated by professional software developers and battle-tested by consultants and analysts from around the world.

No more decaying data

AI models rely on accurate, real-time data.

Our data-extraction platform checks for modifications in Zendesk and seamlessly syncs the changes back to your AI platform.

Optimized for Zendesk

Raw data is only the first step - your AI needs to understand the context of your data.

Our Zendesk model was curated by humans over hundreds of hours, letting us convey additional meta information such as value ranges or the relationships between tables.

Your data is safe

Your Zendesk data is not used to train any AI models of our own. Use our BYOD feature to keep everything within your own organization.

See our security guidelines to see how your data remains safe and confidential.

SYNCHUB is an official partner of Zendesk

Frequently asked questions

Yes! SyncHub wraps your cloud service data in an MCP-compliant server, letting you access your data from any compatible client. Read more about our MCP support here.
This is a great use case for SyncHub. Each account you connect to will be synced to the same database and stored in its own separate schema. This keeps each account in its own data silo, while allowing you to query across schemas to easily query across all your Zendesk accounts. View our walkthrough here.
No. SyncHub is a read-only tool and cannot reflect changes back to your cloud applications.
We currently sync Automation, Brand, Custom status, Group, Group membership, Organisation, Organisation membership, Satisfaction rating, Satisfaction reason, Ticket, Ticket audit, Ticket comment, Ticket field, Ticket form, Trigger, Trigger category, User, User identity, View, Automation condition, Automation action, Organisation domain, Organisation tag, Ticket follow up, Ticket tag, Ticket follower, Ticket collaborator, Ticket email c c, Ticket custom field value, Ticket audit comment event, Ticket audit create event, Ticket audit notification event, Ticket audit change event, Ticket comment attachment, Ticket form field, Trigger condition, Trigger condition value, Trigger action, User tag, View field, View custom field, View condition all, View condition any, Automation action value, Ticket custom field value option, Ticket audit create event value, Ticket audit notification event recipient, Ticket audit change event value and Ticket audit change event previous value (see our Data Model for full details). If there's something else you need just ask.
Your Zendesk data is stored in its own dedicated data warehouse, hosted in our Microsoft Azure Sydney Data Center. If you'd like it stored somewhere else (even your own servers), just enquire about our BYOD (bring-your-own-database) option.
Absolutely. Every customer gets their very own isolated data warehouse. Database credentials are salt-encrypted...multi-factor authentication can be activated for your account...we take security very seriously. You can read more about our security best practices here.