2024 is the year of the connector - vote here

Realtime SugarCRM data. Straight to Zoho Analytics. Easy.

Simply connect your SugarCRM account to our hosted data-extraction platform, then query your data using Zoho Analytics. Easy.

This connector is still on our roadmap - vote for it here

How it works

Get your SugarCRM data into Zoho Analytics in just two minutes and three easy steps.

1 2 3 Connect SugarCRM to SyncHub

Securely connect your cloud software to SyncHub and we'll do the rest.

1 2 3 We sync your data automatically

SyncHub incrementally syncs your data and stages it in a managed data warehouse. We check for changes so you don't have to.

1 2 3 Connect Zoho Analytics and start reporting

Use the built-in SQL Database Connector in Zoho Analytics to connect to your data warehouse and build sophisticated reports and dashboards.

SugarCRM connector coming soon

A connector for SugarCRM is still on our road map but we're keen to build one as soon as there is enough interest. Get in touch if you are wanting to connect your SugarCRM data to your BI or reporting platform.

Frequently asked questions

We've documented the SugarCRM Data Model here. Use this to browse the tables, columns and foreign keys we create in your data warehouse.
Grab your data warehouse credentials from your SyncHub Dashboard, then simply use the standard Database Connector in Zoho Analytics to connect to SyncHub and begin building your reports. And, if you need help building your reports, our Services Store can introduce you to a helpful professional.
Yes! That's exactly what SyncHub was designed for. Just use the standard Database Connector in Zoho Analytics to connect to SyncHub and start bringing in your data.
Reporting on SugarCRM data directly via its API is simply not practical in Zoho Analytics. For one thing, cross-entity queries involve joining across multiple endpoints - something that is poor-performing at best and impossible at worst. That's why SyncHub stages your SugarCRM data in a relational database first. Now, your reports have all the power of regular SQL queries - joins, ordering, filtering, grouping, and more - leaving you free to create the reports you need without restriction.
SyncHub can poll SugarCRM as frequently as every five minutes, however this capability may be limited by the amount of data you have and/or the type of plan you have with SugarCRM. The best way to find out is to simply grab a free trial of SyncHub, connect SugarCRM, then see for yourself.
SyncHub will (E)xtract your raw data from SugarCRM and (L)oad it into your normalized, relational data warehouse. You can then use our Insights platform to (T)ransform your data so that you can report on it easily, such as building monthly rollups or normalizing currencies.
SyncHub steps in where out-of-the-box reporting solutions fall over. We don't presume to know the questions you have of your data, and thus we don't provide any reports. What we do give you is raw data - as pure as possible - so you can build the reports that you need for your business. Of course, if you need help, you're sure to find a helpful professional in our Services Store.
Your SugarCRM data is stored in its own dedicated data warehouse, hosted in our Microsoft Azure Sydney Data Center. If you'd like it stored somewhere else (even your own servers), just enquire about our BYOD (bring-your-own-database) option.
Absolutely. Every customer gets their very own isolated data warehouse. Database credentials are salt-encrypted...multi-factor authentication can be activated for your account...we take security very seriously. You can read more about our security best practices here.
There are many ways to query data from SugarCRM - CSV exports, Native Reports, API access etc. But for all but the most trivial reports, you need a staging service like SyncHub to ensure performance and uptime. See our detailed breakdown here to understand where a tool like SyncHub fits into your analytics stack.
No. SyncHub is a reporting tool and cannot reflect changes back to your cloud application.
With SyncHub, you can create any report you like. This is because (unlike other reporting tools) we give you access to your raw SugarCRM data. If you don't already have a reporting tool, you can use our Insights platform or grab one of our recommended 3rd-party tools then use its standard Database Connector to connect to SyncHub and begin pulling down your data.
KPMG Private EnterpriseEva Perrone, Innovation Lead
We have a lot of ambitious clients who want to get as close as they can to their business data but it’s often siloed in different systems, so while they were able to look at each dataset in isolation, bringing all the right metrics together was challenging.
RSM AustraliaMatthew Cunneen, Partner, Data & Analytics
The SyncHub experience was fantastic. It does what is says on the tin! The connection process is simple, the documentation is good and the communication with the team has been first class.
Kolsen GroupColin Spooner, Group Financial Controller
The SyncHub team got us to where we wanted to be and I think we all wonder how we ever lived without it.
The Cafe CollectiveDavid Mule, Manager
SyncHub has allowed us to see week-to-week exactly how much staff and product we need in our stores.

About SugarCRM

Visit the SugarCRM website

SugarCRM enables businesses to create extraordinary customer relationships with the most empowering, adaptable and affordable customer relationship management(CRM) solution on the market.Unlike traditional CRM solutions that focus primarily on management and reporting, Sugar empowers the individual, coordinating the actions of customer - facing employees and equipping them with the right information at the right time to transform the customer experience.More than 2 million individuals in over 120 countries rely on SugarCRM.

About Zoho Analytics

Visit the Zoho Analytics website

Zoho Analytics is an on-demand reporting and business intelligence solution that helps you get new insights on your business information through its powerful and flexible online business intelligence engine. You get powerful reports in minutes. Create reports and dashboards with an easy to use drag-and-drop designer and share your reports with your colleagues.