Knowledge base

### Explanation Lightspeed Retail (X-Series/Vend) limits the number of requests that your connection can make each minute, and each day. These limits are put in place by Lightspeed Retail (X-Series/Vend) and are outside of our control. These limits are _good_ because they ensure a high quality of service for everybody, however it _can_ mean that your data can take a little longer to come down. The most common cause of hitting this issue is [compounding API calls](/kb/childentitypayloads?api=vend). ### How to resolve The key thing to note here is that the limit is based on the number of _API requests_ - not necessarily the _amount_ of data you are bringing down - an API request that returns one result contributes just as much to your usage as a request that returns 100 results. - try adjusting your [run size](/kb/howsynchubworks?api=vend) - reduce the size of your [Trails](/kb/trails?api=vend) - do not run any [Segments](/kb/segments?api=vend) until your data is up to date - disable any [Deletion Management](/kb/deletionmanagement?api=vend) you may be running