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Lightspeed Retail (R-Series) connector

SYNCHUB supercharges your Lightspeed R-Series account by freeing your data for advanced reports and analysis. Start reporting today, using your favourite tools like PowerBI, Tableau or Microsoft Excel.

How it works

Get your Lightspeed R-Series data into your favourite reporting tool in just two minutes and three easy steps.

1 2 3 Connect Lightspeed R-Series to SyncHub

Securely connect your cloud software to SyncHub and we'll do the rest.

1 2 3 We sync your data automatically

SyncHub incrementally syncs your data and stages it in a managed data warehouse (yours, or we'll provide one for free). We check for changes so you don't have to.

1 2 3 Build your customized reports

Query and share your data using our built-in Insights platform, or use your own reporting tools like Excel, Tableau or Power BI.

What data do you need from Lightspeed Retail (R-Series)?

Our simple data structures make your reporting a breeze

 Category
 Contact
 Customer
 Customer type
 Discount
 Employee
 Inventory count
 Inventory count item
 Inventory log
 Inventory transfer
 Inventory transfer item
 Item shop
 Item price
 Item tag
 Item custom field value
 Item
 Item attribute set
 Item custom field choice
 Item custom field
 Item matrix price
 Item matrix
 Item vendor
 Manufacturer
 Order
 Order custom field
 Order custom field choice
 Order line
 Order shipment item
 Order shipment
 Quote
 Register
 Sale
 Sale line
 Sale payment
 Shop
 Special order
 Tag
 Tax category
 Vendor
 Workorder
 Workorder item
 Workorder line
 Workorder status
 Order custom field value
 Sale note
Explore the full Lightspeed R-Series data model here

Frequently asked questions

With SyncHub, you can create any report you like. This is because (unlike other reporting tools) we give you access to your raw Lightspeed R-Series data. If you don't already have a reporting tool, you can use our Insights platform or grab one of our recommended 3rd-party tools then use its standard Database Connector to connect to SyncHub and begin pulling down your data.
SyncHub can poll Lightspeed R-Series as frequently as every five minutes, however this capability may be limited by the amount of data you have and/or the type of plan you have with Lightspeed R-Series. The best way to find out is to simply grab a free trial of SyncHub, connect Lightspeed R-Series, then see for yourself.
This is a great use case for SyncHub. Each account you connect to will be synced to the same database and stored in its own separate schema. This keeps each account in its own data silo, while allowing you to query across schemas to easily build reports across all your Lightspeed R-Series accounts.
SyncHub will (E)xtract your raw data from Lightspeed R-Series and (L)oad it into your normalized, relational data warehouse. You can then use our Insights platform to (T)ransform your data so that you can report on it easily, such as building monthly rollups or normalizing currencies.
There are many ways to query data from Lightspeed R-Series - CSV exports, Native Reports, API access etc. But for all but the most trivial reports, you need a staging service like SyncHub to ensure performance and uptime. See our detailed breakdown here to understand where a tool like SyncHub fits into your analytics stack.
SyncHub steps in where out-of-the-box reporting solutions fall over. We don't presume to know the questions you have of your data, and thus we don't provide any reports. What we do give you is raw data - as pure as possible - so you can build the reports that you need for your business. Of course, if you need help, you're sure to find a helpful professional in our Services Store.
Yes! That's exactly what SyncHub was designed for. Just use the standard Database Connector from your reporting tool to connect to SyncHub and start bringing in your data.
No. SyncHub is a reporting tool and cannot reflect changes back to your cloud application.
We currently sync Category, Contact, Customer, Customer type, Discount, Employee, Inventory count, Inventory count item, Inventory log, Inventory transfer, Inventory transfer item, Item shop, Item price, Item tag, Item custom field value, Item, Item attribute set, Item custom field choice, Item custom field, Item matrix price, Item matrix, Item vendor, Manufacturer, Order, Order custom field, Order custom field choice, Order line, Order shipment item, Order shipment, Quote, Register, Sale, Sale line, Sale payment, Shop, Special order, Tag, Tax category, Vendor, Workorder, Workorder item, Workorder line, Workorder status, Order custom field value and Sale note (see our Data Model for full details). If there's something else you need just ask.
Your Lightspeed R-Series data is stored in its own dedicated data warehouse, hosted in our Microsoft Azure Sydney Data Center. If you'd like it stored somewhere else (even your own servers), just enquire about our BYOD (bring-your-own-database) option.
Absolutely. Every customer gets their very own isolated data warehouse. Database credentials are salt-encrypted...multi-factor authentication can be activated for your account...we take security very seriously. You can read more about our security best practices here.
Because SyncHub is continuously syncing your Lightspeed R-Series data to an offsite data store, you can also use our service to essentially maintain an up-to-date backup, in the event of a critical data failure or transfer to another system. With our BYOD (bring-your-own-database) option, you can even have this data stored directly into your own database. Select your pricing plan to backup on-demand as required, or have SyncHub automatically backup every day in the background for you.

About Lightspeed Retail (R-Series)

Visit the Lightspeed Retail (R-Series) website

Headquartered in Montréal, Canada, Lightspeed is the most powerful cloud-based point-of-sale solution for independent businesses, in-store and online. Nearly 50,000 retailers and restaurateurs, processing over US $15 billion in transactions annually use Lightspeed to grow and manage their business. Lightspeed can be found in more than 100 countries, powering favorite local businesses, where the community goes to shop and dine. Founded in 2005, Lightspeed has grown to nearly 600 employees, with global offices in Canada, USA, Europe, and Australia.