Lightspeed Retail connector

SyncHub supercharges your Lightspeed Retail account by freeing your data for advanced reports and analysis. Simply connect your Lightspeed Retail account to our hosted data warehouse, then start reporting using your favourite reporting tools like PowerBI, Tableau or Microsoft Excel.

How it works

Get your Lightspeed Retail data into your favourite reporting tool in just two minutes and three easy steps.

1 2 3 Connect Lightspeed Retail to SyncHub

Securely connect your cloud software to SyncHub and we'll do the rest.

1 2 3 We sync your data automatically

SyncHub incrementally syncs your data and stages it in a managed data warehouse. We check for changes so you don't have to.

1 2 3 Connect your reporting tool

Use reporting tools like Excel, Tableau or Power BI to connect directly to your data and build sophisticated reporting and dashboards.

What data do you need from Lightspeed Retail?

Our simple data structures make your reporting a breeze

 Customer type
 Inventory count
 Inventory count item
 Item attribute set
 Item custom field
 Item custom field choice
 Item custom field value
 Item matrix
 Item matrix price
 Item price
 Item shop
 Item tag
 Order line
 Sale line
 Tax category
Explore the full Lightspeed Retail data model here

Frequently asked questions

With SyncHub, you can create any report you like. This is because (unlike other reporting tools) we give you access to your raw Lightspeed Retail data. If you don't already have a reporting tool, grab one of our recommended ones then use its standard Database Connector to connect to SyncHub and begin pulling down your data.
SyncHub can poll Lightspeed Retail as frequently as every five minutes, however this capability may be limited by the amount of data you have and/or the type of plan you have with Lightspeed Retail. The best way to find out is to simply grab a free trial of SyncHub, connect Lightspeed Retail, then see for yourself.
There are many ways to query data from Lightspeed Retail - CSV exports, Native Reports, API access etc. But for all but the most trivial reports, you need a staging service like SyncHub to ensure performance and uptime. See our detailed breakdown here to understand where a tool like SyncHub fits into your analytics stack.
SyncHub steps in where out-of-the-box reporting solutions fall over. We don't presume to know the questions you need of your data, and thus we don't provide any reports. What we do give you is raw data - as pure as possible - so you can build the reports that you need for your business.
Yes! That's exactly what SyncHub was designed for. Just use the standard Database Connector from your reporting tool to connect to SyncHub and start bringing in your data.
No. SyncHub is a reporting tool and cannot reflect changes back to your cloud application.
We currently sync Category, Contact, Customer, Customer type, Employee, Inventory count, Inventory count item, Item, Item attribute set, Item custom field, Item custom field choice, Item custom field value, Item matrix, Item matrix price, Item price, Item shop, Item tag, Manufacturer, Order, Order line, Register, Sale, Sale line, Shop, Tax category and Vendor (see our Data Model for full details). If there's something else you need just ask.
Your Lightspeed Retail data is stored in its own dedicated data warehouse, hosted in our Microsoft Azure Sydney Data Center. If you'd like it stored somewhere else (even your own servers), just enquire about our BYOD (bring-your-own-database) option.
Absolutely. Every customer gets their very own isolated data warehouse. Database credentials are salt-encrypted...multi-factor authentication can be activated for your account...we take security very seriously.

About Lightspeed Retail

Visit the Lightspeed Retail website

Headquartered in Montréal, Canada, Lightspeed is the most powerful cloud-based point-of-sale solution for independent businesses, in-store and online. Nearly 50,000 retailers and restaurateurs, processing over US $15 billion in transactions annually use Lightspeed to grow and manage their business. Lightspeed can be found in more than 100 countries, powering favorite local businesses, where the community goes to shop and dine. Founded in 2005, Lightspeed has grown to nearly 600 employees, with global offices in Canada, USA, Europe, and Australia.