Deputy connector

Frequently asked questions

• How do I create advanced reports for Deputy?
  With SyncHub, you can create any report you like. This is because (unlike other reporting tools) we give you access to your raw Deputy data. If you don't already have a reporting tool, grab one of our recommended ones then use its standard Database Connector to connect to SyncHub and begin pulling down your data.
• How can I get a real-time feed of my Deputy data?
  SyncHub can poll Deputy as frequently as every five minutes, however this capability may be limited by the amount of data you have and/or the type of plan you have with Deputy. The best way to find out is to simply grab a free trial of SyncHub, connect Deputy, then see for yourself.
• How do I query and report on data from Deputy?
  There are many ways to query data from Deputy - CSV exports, Native Reports, API access etc. But for all but the most trivial reports, you need a staging service like SyncHub to ensure performance and uptime. See our detailed breakdown here to understand where a tool like SyncHub fits into your analytics stack.
• What reports does SyncHub offer?
  SyncHub steps in where out-of-the-box reporting solutions fall over. We don't presume to know the questions you need of your data, and thus we don't provide any reports. What we do give you is raw data - as pure as possible - so you can build the reports that you need for your business.
• Can I use SyncHub with my existing reporting tools and BI dashboards?
  Yes! That's exactly what SyncHub was designed for. Just use the standard Database Connector from your reporting tool to connect to SyncHub and start bringing in your data.
• Can I update Deputy using SyncHub?
  No. SyncHub is a reporting tool and cannot reflect changes back to your cloud application.
• Precisely what data from Deputy does SyncHub provide?
  We currently sync Address, Category, Contact, Custom field, Custom field response, Employee, Employee agreement, Employee agreement history, Employee appraisal, Employee availability, Employee workplace, Employment condition, Event, Kiosk, Leave, Leave pay line, Location, Operational unit, Pay period, Pay rule, Public holiday, Sales data, Schedule, Shift, Shift slot, Stress profile, System usage balance, System usage tracking, Task, Task group, Task setup, Team, Timesheet and Timesheet slot (see our API Explorer for full details). If there's something else you need just ask.
• Where does my data go?
  Your Deputy data is stored in its own dedicated data warehouse, hosted in our Microsoft Azure Sydney Data Center. If you'd like it stored somewhere else (even your own servers), just enquire about our BYOD (bring-your-own-database) option.
• Is my data secure?
  Absolutely. Every customer gets their very own isolated data warehouse. Database credentials are salt-encrypted...multi-factor authentication can be activated for your account...we take security very seriously.