Planned Slack connector

Frequently asked questions

• How do I create advanced reports for Slack?
  With SyncHub, you can create any report you like. This is because (unlike other reporting tools) we give you access to your raw Slack data. If you don't already have a reporting tool, grab one of our recommended ones then use its standard Database Connector to connect to SyncHub and begin pulling down your data.
• How can I get a real-time feed of my Slack data?
  SyncHub can poll Slack as frequently as every five minutes, however this capability may be limited by the amount of data you have and/or the type of plan you have with Slack. The best way to find out is to simply grab a free trial of SyncHub, connect Slack, then see for yourself.
• What reports does SyncHub offer?
  SyncHub steps in where out-of-the-box reporting solutions fall over. We don't presume to know the questions you need of your data, and thus we don't provide any reports. What we do give you is raw data - as pure as possible - so you can build the reports that you need for your business.
• Can I use SyncHub with my existing reporting tools and BI dashboards?
  Yes! That's exactly what SyncHub was designed for. Just use the standard Database Connector from your reporting tool to connect to SyncHub and start bringing in your data.
• Can I update Slack using SyncHub?
  No. SyncHub is a reporting tool and cannot reflect changes back to your cloud application.
• Where does my data go?
  Your Slack data is stored in its own dedicated data warehouse, hosted in our Microsoft Azure Sydney Data Center. If you'd like it stored somewhere else (even your own servers), just enquire about our BYOD (bring-your-own-database) option.
• Is my data secure?
  Absolutely. Every customer gets their very own isolated data warehouse. Database credentials are salt-encrypted...multi-factor authentication can be activated for your account...we take security very seriously.