Intercom connector

SyncHub supercharges your Intercom account by freeing your data for advanced reports and analysis. Simply connect your Intercom account to our hosted data warehouse, then start reporting using your favourite reporting tools like PowerBI, Tableau or Microsoft Excel.

This connector is still on our roadmap. Ask about our partner program.

How it works

Get your Intercom data into your favourite reporting tool in just two minutes and three easy steps.

1 2 3 Connect Intercom to SyncHub

Securely connect your cloud software to SyncHub and we'll do the rest.

1 2 3 We sync your data automatically

SyncHub incrementally syncs your data and stages it in a managed data warehouse. We check for changes so you don't have to.

1 2 3 Connect your reporting tool

Use reporting tools like Excel, Tableau or Power BI to connect to your data warehouse and build sophisticated reports and dashboards.

Intercom connector coming soon

A connector for Intercom is still on our road map but we're keen to build one as soon as there is enough interest. Get in touch if you are wanting to connect your Intercom data to your BI or reporting platform.

Get notified Or see our partner program

Frequently asked questions

With SyncHub, you can create any report you like. This is because (unlike other reporting tools) we give you access to your raw Intercom data. If you don't already have a reporting tool, grab one of our recommended ones then use its standard Database Connector to connect to SyncHub and begin pulling down your data.
SyncHub can poll Intercom as frequently as every five minutes, however this capability may be limited by the amount of data you have and/or the type of plan you have with Intercom. The best way to find out is to simply grab a free trial of SyncHub, connect Intercom, then see for yourself.
SyncHub will (E)xtract your raw data from Intercom and (L)oad it into your data warehouse. We do not (T)ransform your data, however we do change its structure to the extent required to store it in a normalized, relational database so that you can report on it easily. Data (T)ransforms, such as monthly rollups, are left to you as the report-writer.
There are many ways to query data from Intercom - CSV exports, Native Reports, API access etc. But for all but the most trivial reports, you need a staging service like SyncHub to ensure performance and uptime. See our detailed breakdown here to understand where a tool like SyncHub fits into your analytics stack.
SyncHub steps in where out-of-the-box reporting solutions fall over. We don't presume to know the questions you need of your data, and thus we don't provide any reports. What we do give you is raw data - as pure as possible - so you can build the reports that you need for your business.
Yes! That's exactly what SyncHub was designed for. Just use the standard Database Connector from your reporting tool to connect to SyncHub and start bringing in your data.
No. SyncHub is a reporting tool and cannot reflect changes back to your cloud application.
Your Intercom data is stored in its own dedicated data warehouse, hosted in our Microsoft Azure Sydney Data Center. If you'd like it stored somewhere else (even your own servers), just enquire about our BYOD (bring-your-own-database) option.
Absolutely. Every customer gets their very own isolated data warehouse. Database credentials are salt-encrypted...multi-factor authentication can be activated for your account...we take security very seriously.
Because SyncHub is continuously syncing your Intercom data to an offsite data store, you can also use our service to essentially maintain an up-to-date backup, in the event of a critical data failure or transfer to another system. With our BYOD (bring-your-own-database) option, you can even have this data stored directly into your own database. Select your pricing plan to backup on-demand as required, or have SyncHub automatically backup every day in the background for you.

About Intercom

Visit the Intercom website

Intercom builds a suite of messaging-first products that all modern internet businesses can use to accelerate growth across the customer lifecycle, from acquisition, to engagement, and support.

Intercom has raised $241M in venture funding and has over 450 + employees across its San Francisco headquarters and Dublin, London, Chicago and Sydney offices. Today, Intercom is used by the world’s most forward thinking companies—84 % of Y - Combinator companies that use a messaging or live chat tool use Intercom. Customers include larger companies like New Relic, Sotheby’s, and Shopify, and smaller companies like Airtable and Coda.